It is important to us that patients and the public feel supported and informed when making decisions about their healthcare.
The NHS Choice Framework is a guide to your choices about your NHS care and treatment. It explains:
- When you have choices about your healthcare
- Where to get more information to help you choose
- How to complain if you are not offered a choice
NHS e-Referrals is gradually being rolled out across East Sussex Healthcare Trust services.
Once you and your GP have agreed that you need to see a specialist, you can use NHS e-Referrals to book an appointment. You will be able to choose from a list of hospitals and clinics and appointment dates and times to suit you.
- You can choose any hospital in England funded by the NHS (this includes NHS hospitals and some independent hospitals)
- You can choose the date and time of your appointment or be sent an appointment that can be changed at your convenience
- You can plan and manage around your existing appointments and fit treatment in with your other commitments
- There is less chance of miscommunication or correspondence being lost in the post
- You can check the status of your referral and change or cancel appointments easily over the phone or on the internet
To find out more about NHS e-Referrals, visit www.nhs.uk/referrals.
You can also search for services in your area via NHS Service.
The NHS website
www.nhs.uk provides an A-Z of health services near you, along with information on healthy living and social care. You can:
- Compare different hospitals according to what matters most to you, such as waiting times, patient safety, complaints or quality of food
- Read what other patients have said about the hospital or leave your own feedback
- Find out how a consultant performs for a particular procedure, or compare consultants from different hospitals before you make your choice for your first outpatient appointment
Speak to your GP for more information.