GP Online Services

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Did you know that GP surgeries now offer some services online, which may be quicker and easier than hanging on the phone, waiting to speak to your practice?

Just like online banking you can access your practice’s online service from your computer, tablet, or smartphone, via a dedicated website, or by downloading an app.

Sign up to GP online services and you'll be able to:

  • Book or cancel appointments online with a GP or nurse
  • Order repeat prescriptions online
  • View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
  • View clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters

The service is free and available to everyone who is registered with a GP.

If you are not yet registered with a GP or need to register with a different one, see how to register with a GP practice.

How can I start using GP online services?

Follow these steps to access GP online services:

  1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.

  2. Fill in the short registration form that you are given by your practice.

  3. Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in.

Click here to download an easy-read guide explains GP online services and how to sign up.

Your practice may offer you a choice of websites and apps you can use to access online services, including Patient Access, Evergreen Life and Dimec.

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