"I have been a member of my PPG for well over 10 years and helped to set it up when they were first developed. Over the years, we have built up really good relationships with practice staff – as well as other local practices – to help get patients’ voices heard.
We have been very successful at achieving the small things that make a big difference, such as parking and transport. People come to us about anything and everything that makes up their experience of their GP practice – even the type of music played in the waiting room!
We’re always looking for the ‘next generation’ of PPG members! If you want the opportunity to have your say about local health and care services and make a real impact then ask at your GP practice about joining their PPG."
"It’s a really powerful role. We’re all about supporting and encouraging our practice. We do raise issues, but we raise them in an appropriate way and, when things are changing, we help patients understand to how and why that is happening.
Being a patient representative means being part of one of the most important resources in your community and making a commitment to ensure your practice is offering the best service it can – that brings huge satisfaction. Being a part of that matters.
You don’t need any health or social care background to get involved and by coming at it with fresh eyes, you can make things different and better. Your PPG will always need new members and you can help by offering your skills as a note taker, a connector with local organisations in the community or even as the Chair. If you have time, you can also get involved in many other activities, such as planning events, to help patients find out more about and influence health and social care locally."